Thursday, 29 June 2017
Tuesday, 27 June 2017
Bright House by Spectrum Review 2017
Bright House Networks is a security and cable company selling their services under the Spectrum brand (previously known as Bright House). The company is owned by Charter Communications LLC, a corporate giant which is present in 41 States with 25 million subscribers, making it the second-largest cable provider in the country. Bright House Networks is headquartered in Syracuse, New York and has 2.5 million monthly subscribers. They have a limited coverage area and provide, voice, video and security services in only Michigan, Alabama, California, Florida, and Indiana.
The Good
The company provides 24/7 professional monitoring services, and latest security equipment which can be remotely accessed through any mobile device. This is particularly helpful for busy individuals who are away at work, on business trips or holidays. Users have a wide variety of wireless equipment to choose from such as motion detectors, touch screen panels, and indoor cameras.
The system is fully automated and sends alert notifications through emails and text messages. In the case of an emergency, the security system automatically signals local police authorities to take action as soon as possible.
One of the biggest advantages of Bright House Networks is their minimum contract length of only 12 months, far less than the industry average of 3-5 years. Another advantage is the fact that all system settings can be customized according to the requirements of each customer, providing tailored solutions for varying needs.
Their services are also highly reliable and well maintained since all monitoring is performed on the company’s own wireless broadband network.
The Bad
Customers face a lot of ambiguity when it comes to fees and charges. For example, the company promotes a basic security plan for residential users but does not clearly mention how this plan actually provides limited security options. For a normal-sized family home, customers would need to buy extra equipment in order to adequately protect their property which can mean up to $125 extra charges in upfront costs.
Furthermore, customers who are simply wishing to move their current equipment to a new location would need to pay extra in re-installation costs. The exact amount of this re-installation cost is not disclosed on the company’s website.If a customer chooses to prematurely terminate a contract, they will need to pay for uninstallation as well as $375 if the equipment is not returned immediately.
Other problems with the billing occur every year when alarm permits are renewed and costs added to customers’ bill without any prior notice. A pattern emerges of overcharging customers and downplaying costs that might incur on top of the basic package.
As far as equipment warranties are concerned, the company has not publicly mentioned anything on their website, which is contrary to industry norms. They also do not offer money-back guarantees on any of their products or services, something that might deter new customers from trying their services.
Bright House Network also suffers from a very limited coverage. The company only covers the city of Bakersfield in California, Detroit in Michigan, Indianapolis in Indiana, Birmingham, Eufaula and Elmore in Alabama and Panhandle, Tampa Bay and Central Florida areas in the State of Florida. With only 9 areas covered in 5 states, services hardly reach 5 percent of the US population.
Bottom Line
Bright House provides the advantage of an established company with a well-maintained infrastructure and quality products to choose from. However, the company’s ambiguous billing and high upfront costs of extra equipment and installation might put off some customers who are looking for the cheapest option.
Monitoring Plans and Pricing
The company does not service commercial properties and their products are tailored especially for the residential market. Home Security and Control system plans start from $32 per month. Depending on the size of the property and customer requirements, additional equipment can be purchased at the following rates:
- Door & Window Sensor – $40
- Motion Detector – $75
- Key Fob – $60
- Indoor Camera – $110
- Smoke Detector – $80
- Carbon Monoxide Detector – $85
- Glass Break Detector – $125
- Flood Detector -$60
- Thermostat Control – $110
- Wireless Keypad – $80
- Appliance Adapter – $50
- Lamp Adapter – $50
Features
The Home Security and Control System comes with:
- Touch screen, to monitor and control the system
- Window decals, to alert potential intruders
- One Yard sign, in order to alert potential intruders
- One motion detector
- 27/4 Managed Home Security system
- Modem and router for secure wireless connectivity
- An option of either two door or window sensors
- All the above equipment and features are inclusive as long as the customer is paying the monthly contract bill
The additional equipment offered by the company can provide the following features:
Remote Video Surveillance Monitoring: Customers are able to view live feeds from all cameras via any mobile device.
Burglary Monitoring: The company provides door and window sensors which can detect intrusions and automatically alert local authorities.
Flood Monitoring: Customers even have the option to install flood sensors for early detection in order to minimize property damage.
Fire, Smoke, and Carbon Monoxide Monitoring: Fire and smoke detectors can be installed which can automatically signal local response teams in case of an emergency. Sensors can also monitor dangerous levels of carbon monoxide within the property and immediately alert the property owner.
Arming and Disarming the System: Once the equipment is set-up, a user can monitor everything from their mobile device, including receiving notifications, alerts, updates and the power to completely arm or disarm the security system.
Equipment Options
All equipment by the company, including, security cameras, sensors, locks, and alarms are wireless and can be monitored from a mobile device. The company does not provide equipment from any other well-established brand, instead selling all hardware under their own name.
Customer Support
Support is available 24/7 via email, phone, and live chat, however, customer support reviews have been particularly poor. There have been repeated complaints about account mismanagement, unhelpful representatives and long waiting times before issues are resolved.
Contract Details
The company provides a relatively short 12-month contract obligation. The basic plan starts from $32/month but additional equipment will cost much more in upfront fees. If a customer wishes to discontinue the services before the contract ends, they will need to pay uninstallation costs.
Review Summary
Being a small part of a large organization, Bright House Network suffers from a very limited coverage area of only 9 cities in 5 US States. The company provides poor customer service which is frustrating for people looking for robust residential security. Inefficient bill management, overcharging, no warranties and guarantees and tons of hidden costs are problems which might be hard to overlook for many.
At $32 per month, it is also not the cheapest option available on the market. Customers do have the option to buy additional equipment and develop a truly bespoke security system for their house, but that can increase the upfront costs by hundreds of dollars.
The only attraction for the first-time user is it’s relatively short,12-month contract obligation, which can convince many to give it a shot.
The post Bright House by Spectrum Review 2017 appeared first on Home Security List.
source https://www.homesecuritylist.com/bright-house-spectrum-review/
Tuesday, 20 June 2017
GEOARM Review 2017
Founded in 1999, GEOARM provides do-it-yourself security solutions as well as serviced installation for monitoring and alarm systems. The company has headquarters in West Palm Beach, Florida and is a division of AlarmClub. GEOARM provides specialized solutions for businesses and homes which can be integrated with wireless systems, computers, and smartphones. Services are available in all 50 States of the US including Hawaii, Alaska, and District of Columbia.
The Good
GEOARM is quite affordable with monthly fees starting from as low as $8. The company even provides a no-contract obligation on most of their equipment, enabling customers to easily cancel a subscription with a 30-day notice. Another innovative business model is their $0 down option which lets customers forego hundreds of dollars in upfront costs. One of the biggest advantages of GEOARM is their free lifetime technical support service available via phone and email to all customers.
The Bad
If a customer opts for a no-contract package, they will need to pay anywhere from $200 to $500 in upfront equipment costs. On the other hand, if they go for the $0 down option, they will be bound to a 36-month contract obligation with the equipment always remaining the property of the company. Another drawback is that GEOARM provides equipment warranty of only one or two years whereas most of the big players in the industry provide lifetime warranties on all hardware.
Bottom line
GEOARM provides a wide variety of brands and equipment to choose from. Their DIY solutions come with a no-contract and easy cancellation policy, which will make it an attractive option for new customers. Their 36-month contract comes with $0 down, which in itself is a good trade-off considering a customer can save up to $500 in initial costs.
Monitoring Plans and Pricing
GEOARM works with numerous equipment providers with a plethora of services and packages to choose from. Prices vary greatly depending on the hardware and features of each system. Some of their complete security systems are:
- Honeywell LYNX L3000 DIY Security System$207.00
- Honeywell LYNX L5210 DIY Security System$258.75
- Honeywell LYNX L7000 DIY Security System$338.68
- GE Simon XT DIY Security System$229.43
- GESimon XTi DIY Security System$273.30
- GE Simon XT Landline Wireless Security System Kit $216.19
Customers can also purchase single security equipment instead of a complete system:
- Fortrezz Z-Wave Wireless Alarm Siren & Strobe w/Clear Lense (SSA1) $63.25
- Encore Firefighter FF345 Smoke Alarm Detector $45.99
- WAPIRZ-1 – Linear Z-Wave Go!Control PIR Wireless Motion Detector List $45.43
- Qolsys IQ S-Line Wireless Mini White Door & Window Contact (QS1135-840) $21.53
Features
Following are examples of features available in some of GEOARM’s most well-known security systems:
Honeywell LYNX L3000 DIY Security System Features
- 1 L3000 Alarm Control Panel: A touch screen wall or desk mount that ha s video viewing and automatic stay arming
- 3 door/window sensors: A mounting plate is attached to the window marking each and every movement
- 1 motion detector: This is an infrared detection method
- 1 four-button alarm keyfob: A keyfob is a built in authentication hardware device that controls your services and data. It operates on a secret pass code which changes every few minutes.
- Free lifetime support: Long term service and maintenance agreements
- 2-year manufacturer warranty: This pertains to the equipment and the parts
Honeywell LYNX L5210 DIY Security System Features
- 1 L5210 Alarm Control Panel: A touch screen wall or desk mount that has video viewing and automatic stay arming
- 3 door/window sensors: A mounting plate is attached to the window marking each and every movement
- 1 motion detector: This is an infrared detection method
- 1 four-button alarm keyfob: A keyfob is a built-in authentication hardware device that controls your services and data. It operates on a secret pass code which changes every few minutes.
- Free lifetime support: Long-term service and maintenance agreements
- 2-year manufacturer warranty: This pertains to the equipment and the parts
Honeywell LYNX L7000 DIY Security System Features
- 1 L7000 Alarm Control Panel: A touch screen wall or desk mount that ha s video viewing and automatic stay arming
- 3 door/window sensors: A mounting plate is attached to the window marking each and every movement
- 1 motion detector: This is an infrared detection method
- 1 four-button alarm keyfob: A keyfob is a built in authentication hardware device that controls your services and data. It operates on a secret pass code which changes every few minutes.
- Free lifetime support: Long term service and maintenance agreements
- 2-year manufacturer warranty: This pertains to the equipment and the parts
GE Simon XT DIY Security System Features
- 1 Simon XT Alarm Control Panel: A touch screen wall or desk mount that has video viewing and automatic stay arming
- 3 door/window sensors: A mounting plate is attached to the window marking each and every movement
- 1 motion detector: This is an infrared detection method
- 1 four-button alarm keyfob: A keyfob is a built-in authentication hardware device that controls your services and data. It operates on a secret pass code which changes every few minutes.
- Free lifetime support: Long-term service and maintenance agreements
- 2-year manufacturer warranty: This pertains to the equipment and the parts
GE Simon XTi DIY Security System Features
- 1 Simon XTi Alarm Control Panel: A touch screen wall or desk mount that has video viewing and automatic stay arming
- 3 door/window sensors: A mounting plate is attached to the window marking each and every movement
- 1 motion detector: This is an infrared detection method
- 1 four-button alarm keyfob: A keyfob is a built-in authentication hardware device that controls your services and data. It operates on a secret pass code which changes every few minutes.
- Free lifetime support: Long-term service and maintenance agreements
- 2-year manufacturer warranty: This pertains to the equipment and the parts
Equipment options
GEOARM offers various kinds of equipment including cameras, motion sensors, wireless alarms, and automation products. Some standard equipment examples are:
One L7000 Alarm Control Panel
- 7” color graphic touchscreen
- Video viewing of premises
- Supports Wi-Fi
- 48 user codes
- Automatic stay arming
- Option of wall or desk mount
- Hinged cover for easy installing
Three Door/Window Contacts
- Mounting plate to easily replace battery
- Long-life lithium battery, which can be replaced by the user
- Backed by Honeywell’s two-year limited manufacturer’s warranty
One Motion Detector
- Invulnerable to pets up to 80lbs
- Dual element passive infrared detection method
- Long-life lithium battery, which can be replaced by the user
- Backed by Honeywell’s two-year limited manufacturer’s warranty
One Button Alarm Keyfob
- One-button arming/disarming
- Eight programmable functions using four buttons
- Remote operation of lights and garage doors
- Long-life lithium battery, which can be replaced by the user
- Backed by Honeywell’s two-year limited manufacturer’s warranty
Customer Support
Customer and technical support are available are from Monday to Friday from 8:30 am to 7:00 pm EST and on Saturdays from 10:00 am to 4:00 pm EST. Support is available via email and phone with operators on standby to help DIY customers install their equipment or help them with any other issues that they might have. Sporadic delays in support have been reported but those are few and far between.
Contract Details
GEOARM provides two options to customers:
A no-contract obligation: Customers have to pay upfront for equipment but have the option to cancel a subscription with just a 30-day notice. Equipment remains the property of the customer even after the subscription ends.
36-Month Contract: Customers do not have to pay any upfront costs but have to agree to a 3-year contract. Equipment remains the property of GEOARM even after the contract ends.
GEOARM Review Summary
Customer feedback as been mostly favorable with clients appreciating the quality of products and the after-sales service. Technical support is knowledgeable and provides step-by-step instructions for installation of DIY equipment. However customers that only purchased GEOARM’s monitoring services did complain about the company’s slow response time. Overall, GEOARM’s unique contract models and free life-time technical support helps it to stand out from competition and is a respite for people looking for cost-effective security solutions
The post GEOARM Review 2017 appeared first on Home Security List.
source https://www.homesecuritylist.com/geoarm-review/
Monday, 12 June 2017
Scout Home Wireless Security Review 2017
If you are looking for a home security system that is both smart and simple, Scout may be exactly what you need. The founder of Scout, Noah Ney was tired of trying to find a home security system that wasn’t outdated. So he set about creating a system that was not only modern but also affordable.
He wanted you to be able to choose the equipment you wanted, and not have to pay for packages that may have devices you don’t want or need.
Scout Equipment
| Device | Price |
|---|---|
| Scout Hub | $129 |
| Door Panel | $69.00 |
| Access Sensor | $29.00 |
| Motion Sensor | $49.00 |
Scout includes the core of what you need to have a complete home security system. It’s also easy to install and comes with some useful items, like battery backups. It may look simple, but it is smarter than it looks.
It is also quite intuitive. With a highly functional mobile app, you can manage your home security by tapping on an option. You can arm and disarm the system, or just change a devices mode. You can also create custom alerts that will be sent in the event an alarm is triggered. So if you want Scout to email you if a window is open, you can set an alert and make it so.
You can also give other users access to your system. So if you have a trusted neighbor, you can give them access to manage your system while you are on vacation. Because no conga line should be interrupted by an alert from your security system.
Scout gives you lots of options. You can choose how you receive your alerts and push notifications. The alarm itself has a siren that is 106 decibels according to the company. While the sound will obviously lessen the further it extends from the siren, it is still a sufficient sound that can alert you that an event has occurred.
Your Scout Alarm connects to your router using the standard ethernet cable. In addition to providing a battery backup, you also get an internet backup, which means that you never have to worry about an alert being missed by the monitoring station.
How to Set Up Scout
I could go on and on and on about how difficult it is to put your Scout system together. But that would be a lie. If you follow the tutorials on the app you can have that puppy up and running in 10-15 minutes. So if you have a short attention span…what were we talking about…oh if you lose focus easily Scout is the system you need.
You just plug the Scout hub into your router, it will connect itself to the devices that came in your package. You also get some deterrents, like yard and window signs. You should have window and door sensors, a motion detector, two key-fobs and a door panel.
You also get a RFID (radio-frequency identification) tag. You can place this on a device that you want o monitoring. Like a wine chiller, or a cabinet.
You don’t need a touchscreen or keypad to arm or disarm your system with Scout. You just need to have the key-fob with you, it works with the system to make entry and exit from your home easy.
Additional Equipment
There are some non-Scout devices that can play well with your system. For example, if you have an Amazon Echo device you can use voice commands to check on your system. You just need to ask Alexa if you left a window option. Now if only she would go and close it for you.
And what doesn’t work with Nest? Nest is the most friendly company, it is always going to like your post on Facebook and it lets you monitor the temperature in your house, Nest cam is also being incorporated into the Scout system which is some sweet news.
IFTTT (If This Than That) will be available soon so you can use it to create “recipes” that automate Scout to connect with other smart devices.
Monitoring Services
You will need to choose a plan with Scout, but with only two options it’s easy to select the one that will work best for you. These are your options:
Always On Features
- Email notifications
- Scout mobile app for iOS and Android
- Push notifications to mobile device
- 4G LTE cellular and battery backup
- SMS Alerts
- No Annual Contract
Always On+ Features
- Email notifications
- Scout mobile app for iOS and Android
- Push notifications to mobile device
- 4G LTE cellular and battery backup
- SMS Alerts
- No annual contract
- 24/7 professional monitoring service
Scout provides 2/7 professional monitoring using UL-certified monitoring systems that will dispatch the police should a sensor or motion detector trigger an alarm.
- The app allows you to control your Scout devices from anywhere
- Connects with Amazon Echo, Nest and soon IFTTT
- Equipment has a one year warranty
- You get everything you need to put together a solid home security system
- It is easy to install
- No Contract
- You will need to choose a monitoring option
In Conclusion
If you are new to home security, Scout is a company you should absolutely check out. They make it easy for you to have a solid home security system without the hassle of some other DIY providers. While we would like to see a longer warranty period as three years becoming the new normal. We can live with the one-year that they currently provide.
Once installed managing your Scout system is pleasantly simple. You can arm and disarm your alarm and manage your camera. You can also connect devices from Nest and Amazon Echo. With Echo, you can control your system using voice commands, which makes things hella easy.
The integration of IFTTT will allow you to connect a wider variety of devices. You will also be able to create recipes (rules) for the devices. You can tell them when to turn on and off, and you can even have them work with other devices.
We like Scout. So if you are looking for a reasonably priced home security system with potential, you may have met your perfect match.
The post Scout Home Wireless Security Review 2017 appeared first on Home Security List.
source https://www.homesecuritylist.com/scout-home-wireless-security-review/
Sunday, 11 June 2017
Security One Review 2017
Security One Alarm Systems is relatively new. But that hasn’t stopped them from growing. They are now one of the largest home security providers in the US. They have location in the majority of major cities, which gives them a pretty decent footprint.
Beyond their quick expansion, they also have some creative features. The first being a Security Takeover package that adapts to your existing home security devices. Security One promises that they can provide you with a better rate than your current provider. And if they can’t they commit to upgrading your system for you.
You can find what devices they can “takeover”, they also have 24/7 monitoring, a life time warranty and a locked in rate with this package.
Current Plans
One thing that we do know about Security One is that they do not charge an installation fee. Which is pretty sweet. It lets you get your home security system in place and save some money.
These are the current packages that are offered by Security One.
| Packages | Security Takeover | Simply Security | Energy Plus | Ultimate Home |
|---|---|---|---|---|
| Lifetime Warranty | ||||
| Rate Will Never Raise | ||||
| Yard Sign | ||||
| Siren | ||||
| Window Decals | ||||
| Battery Back-up | ||||
| 24/7 Monitoring | ||||
| Color Touchscreen | ||||
| Keypad | ||||
| Cellular Monitoring | ||||
| Security One App | ||||
| Emergency/Non-Emergency Alerts | ||||
| Door Sensors | ||||
| Motion Detectors | ||||
| Remote Control | ||||
| Light Control | ||||
| Thermostat | ||||
| Surveillance Camera | ||||
| Medical Alerts |
Equipment
Security One has a pretty decent line up when it comes to equipment. You can choose from two different control panels and add additional devices that include thermostats, door and window sensors, motion sensors, image sensors, smoke & heat sensors, glass break sensors, carbon monoxide detectors, wireless cameras, light and appliance controls, panic pendants, wireless door locks. and key-chain remotes.
There are some things to like about Security One, you don’t need to pay for the equipment up front, and there is no installation fee.
Security Takeover
Security One can take over some of your existing equipment, which could save you money. But it is hard to tell given the lack of any substantial data on their website. With limited information on prices, you will need to call them to get a better understanding of what “takeover” means.
Monitoring Services
This is another area where additional information is helpful. While Security One says they have a highly rated monitoring system, there is nothing on their site about locations or ratings. So it’s possible they have an amazing monitoring center or not.
Contract
Regardless of the package you will need to sign a minimum contract of 36 months. While other home security providers are looking at shorter contracts, Security One is still married to the idea of the 36 month agreement.
Security One App
Reviews for Security One and their app can be hard to find. They seem to be missing the whole social media thing. While they do have an app, its limited. It doesn’t include Geofencing options, or crash and smash protection. Which are becoming more popular among their competitors.
In Conclusion
Security One has some decent features, but given the limited amount of information on their site you will have to call their sales department to know what they do. I find the lack of their transparency disturbing. It shouldn’t take a phone call to learn basic information about the services they offer.
They also lack some of the most popular features that are common among most home security providers. Their app is basic and doesn’t give you a lot of control. I would encourage you to call Security One if you want to learn more about them, as the information on their site is sparse, or non-existent.
The post Security One Review 2017 appeared first on Home Security List.
source https://www.homesecuritylist.com/security-one/
Saturday, 10 June 2017
SafeStreets USA Review 2017
SafeStreets USA is one of the oldest and most well-established ADT dealers in the country. They have been operating for 25 years, selling and installing only ADT systems.
With the help of over 300 full-time trained installation consultants, the company is active in 44 States, covering 90% of the US population. In order to adequately provide services all over the country, SafeStreets USA works with two main branches, one known as the Eastern Main Office in Garner, North Carolina, and another office called the Western Main office in Kent, Washington.
Currently, SafeStreets USA does not provide services in Alaska, Hawaii, Wyoming, Montana, North Dakota and South Dakota.
The Good
The company is known for excellent customer service with 99% of all installation consultants reaching a new customer within 1 hour of a call. Consultants survey a property before deciding on the best options for strategic camera angles, ensuring maximum security coverage.
Once the system is set-up consultants educate and train customers on how to the use their security consoles. Their products are also known to be at the forefront of technology and their voice-activated systems, backup batteries, and six-month money back guarantee on installation are huge plus point.
The Bad
SafeStreets USA offers their first-time customers a minimum 36-month contract. If a customer is dissatisfied with the service for any reason, they will need to pay 75% of the total amount upfront as a cancellation fee, along with the return of all security equipment installed on the property.
Compared to an industry average of a 12-month contract and a 20% cancellation fee, SafeStreetsUSA is far more expensive.
There are also some ambiguities on certain service costs e.g. the company does not clearly mention what they charge on moving and re-installing their equipment to a new property. Also, SafeStreets USA is a reseller for ADT products and except for the large coverage and customer service, there is not much of a difference between the products of both companies.
The Bottom Line
SafeStreets USA is not the cheapest security service provider but its large coverage area and quick installation services have helped it grow all over the country.
Their ADT equipment is also top-of-the-line but if you are working on a tight budget, you might want to look elsewhere. They do provide a free quote so we recommend calling them to see how much they might cost you.
Monitoring Plans and Pricing
The company provides a wide range of monitoring plans suited to various needs and requirements:
Medical Alert Monitoring: This is a small keypad which a user can keep close by. In the case of a medical emergency, a user can alert a predetermined person or services to arrive.
Flood Monitoring: In the case of a flood, a sensor will detect rising water levels, automatically contacting concerned authorities to get help as soon as possible.
Temperature Monitoring: This monitor controls the thermostat and the amount of energy being consumed at a property. The controls are even voice-activated for easy use.
Burglary Monitoring: In the case of an intrusion, the advanced security system (which consists of sensors on doors, windows, and other openings) alerts the property owners and the police.
Carbon Monoxide Monitoring: Users can monitor Carbon Monoxide levels at a property and in the case of a leak or detection of high levels in the air, an alarm will go off to alert the occupants. This is especially useful in case of a fire hazard that can be extremely dangerous if immediate action is not taken.
Fire and Smoke Monitoring: In the event that a fire does light up, the smoke detector will sound the alarm and the fire department will be called in automatically.
Pricing of the packages are as follows:
- Standard: $36.99/month
- Premium Cellular: $44.99/month
- ADT Pulse Tier I Remote Access: $52.99/month
- ADT Pulse Tier II + Video Security: $58.99/month
- ADT Pulse Tier III + Video Security & Home: $62.99/month.
SafeStreets USA provides several packages to choose from with variations in features, hardware and pricing.
The Standard package features include:
- Backup battery, in case of the power going out
- Pet sensitive motion detectors that are resistant to negligible movements of pets around the house
- High decibel alarms which record sounds ranging from very low to high decibels. These can be monitored and communicated to the service user if required
- Digital keypads to control certain aspects of the security system
- Monitoring 24/7, all day and all night, not a second missed in between.
- Entryway contacts
- Yard sign and window decals are placed strategically in order to make it clear that a property is protected
The Premium Cellular package features include:
- Pet sensitive motion detectors
- Digital keypads to control certain aspects of the security system
- Monitoring 24/7, all day and all night, not a second missed in between.
- Backup battery, in case of the power going out
- High decibel alarms
- Key chain remote will help you manage things better and more conveniently
- Strategically placed yard signs and window decals in order to warn potential intruders
- Entryway contacts
- CellGuard
The ADT Plus Tier feature includes:
- All benefits of the Standard package
- Email and text notifications enable a user to monitor all activity and to change settings and even enabled or disabled the whole system.
- Remote web and mobile access provides a convenience that is much needed
- Remote arm and disarm lets you operate the security system with ease
ADT Plus Tier ll with Video Security includes:
- Pet sensitive motion detectors
- Digital keypads to control certain aspects of the security system
- Monitoring 24/7, all day and all night, not a second missed in between.
- Key chain remote will help you manage things better and more conveniently
- Email and text notifications enable a user to monitor all activity and to change settings and even enabled or disabled the whole system.
- Remote web and mobile access provides a convenience that is much needed
- Remote arm and disarm lets you operate the security system with ease
- Secure real-time video enables you to see who is at your doorstep and cameras placed within the house monitor the inside activity also.
- Strategically placed yard signs and window decals in order to warn potential intruders
- Entryway contacts
- Backup battery, in case of the power going out
- CellGuard
ADT Plus Tier lll with video security includes:
- Pet sensitive motion detectors that don’t set off when your little furry friend comes and goes
- Digital keypads to control certain aspects of the security system
- Monitoring 24/7, all day and all night, not a second missed in between.
- Key chain remote will help you manage things better and more conveniently
- Email and text notifications enable a user to monitor all activity and to change settings and even enabled or disabled the whole system
- Remote arm and disarm lets you operate the security system with ease
- Secure real-time video enables you to see who is at your doorstep and cameras placed within the house monitor the inside activity also.
- Lighting Control- One lap module
- Yard sign and window decals are placed strategically, letting any burglars know in advance that this house is not to be messed with.
- Entryway contacts
- Backup battery, in case of the power going out
- CellGuard
Equipment Options
The equipment options are a landline, wireless networking and cellular.
Customer Support
SafeStreets USA provides an active customer support service through email and phone. Instead of using automated machines, they use actual customer service representatives to answer calls and reply to emails. Unfortunately, customers have complained about their helpline, with comments on how the customer support representatives are not well versed in the details of the product and can hardly provide help when needed.
Contract Details
A minimum contract length is 36-months which is exactly three years. If a customer wants to discontinue the services for any reason, they will have to pay 75 percent of the amount upfront and return all hardware equipment. Furthermore, the contract prices can also be subjected to an increment over the course of 36 months.
SafeStreets Review Summary
SafeStreets USA has received mixed reviews from various customers who have tried their services in the past. Customers complain about the fact that it is too expensive and they regularly get overbilled through miscellaneous charges every other month without prior notice. The helpline makes this worse, as it consistently fails to provide substantial information on why customers are overcharged.
On the other hand, installation consultants are said to be quite professional at their given task. They explain things with the utmost patience, walk the purchaser through the whole set up, answer questions patiently and provide any additional information that might make the transition easy for the customer.
Overall, SafeStreets USA is not for everyone. It is not the lowest priced player in the market but it does provide reliable and high-quality services and products which, for some people, justifies the premium pricing. On the other hand, people who are looking for budget or entry-level solutions might be put-off by their contract length, pricing, and weak customer support.
The post SafeStreets USA Review 2017 appeared first on Home Security List.
source https://www.homesecuritylist.com/safestreets-usa-review/