Get Safe Security System Review 2017

If you think that all home security companies are the same, you are wrong. While most fall into a predictable model, once in a while you find a company that fits what you were looking for. GetSafe could very well be that company.

With so many hone security providers it’s kind of a unknown when it comes to equipment. But with GetSafe you don’t need to wonder. They will provide you with high-end devices that are comparable to companies like Apple and Sonos.

You will need to install your GetSafe system, but it is very easy to do.

One thing that you won’t find with GetSafe is the traditional wall mounted control panel. You don’t need it, and honestly, with how much a smartphone can do, no one really needs it. You can use the app to manage all of your devices. The system is also compatible with Nest devices so you can control the temperature in your house using the GetSafe if you have a Nest thermostat.

If smartphones aren’t your thing, you can use the key-fob, it works just like the one you use with your car.

GetSafe Packages

There are two primary plans with GetSmart. The first is the no contract option, and the second is the annual contract option. Once you select the contract option you want, next you will need to choose if you want GetSafe’s professional monitoring service, or if you would rather monitor your system on your own.

These are the current package offered by GetSafe:

Enter table

1

DIY Made Easy

Not all DIY home security systems are created equal. Some come with page after page of complicated in instructions and so many cords that you end up frustrated and confused. This is why we love the GetSafe starter kit. It is the easiest system I have ever set up, and as I say every time, I am horrible at installing things.

It is also easy to uninstall, so if you need to move, you can just pack it up and reinstall it at the new location. It also great if you are renting, because it moves with you.

2

Equipment

If you are expecting a sad box full of out-dated white plastic devices that predate the dinosaur, you won’t find them here. What you get from GetSafe is actually quite clever. It doesn’t let on that it is a security system. It just looks like your other modern electronic devices, so it won’t stick out like a sore thumb.

You will get a basic system that includes a smart hub, motion detector, entry sensor and a siren. You can choose to add additional equipment based on what you need.

3

One Hell of an App

You do everything on the GetSafe app. And even if you have never seen a smartphone or tablet, you can use this app. It lets you arm and disarm your system, check the battery life of your devices, set rules, add and manage other users and view video.

If you think you need a wall panel you need to hop off that brontosaurus and just try the app. It will make managing your home security system so easy. And it doesn’t need wires or screws. Wall panels are nice, but smartphone apps are nicer.

4

No Contract

Two of our favorite words are no and contract. While you can opt into a contract with GetSafe, you can also choose to not have a contract. While you do pay upfront for the equipment, you also own it. So you want to try another provider (make sure that the equipment is compatible and that they will let you use it) you can. It’s your stuff.

If you do choose to sign an annual agreement, you can get your basic equipment $0. You do have to make a one year commitment, which is not too bad. But you have no messy cancellations fees, and it’s amicable, they won’t keep calling you every morning at 4am to remind you that they were the best home security company that you ever had.

5

Monitoring Service

GetSafe as a UL-certified professional monitoring service that is there for you 24/7. You will pay $35 per month, but you also get AT&T cellular back-up, which means if the power is out, your system can still connected to the monitoring service. So you are never without professional support.

In Conclusion

Keeping your home safe is something we all need to do. GetSafe just makes it a little easy and a lot cooler. While you do have to pay for the equipment, you aren’t tied down with a contract. And it is so easy to install. And easy to move.  So if you want some cool home security devices and professional monitoring service, GetSafe is a safe bet.

PROS:

• You have no contract and no cancellation fee
• Easy do it yourself installation
• You can manage everything, even your Nest thermostat using the app
• GetSafe offer wireless cameras with free cloud storage.
• Professional monitoring at a UL-certified center
• Great customer support

CONS:

• Month to month requires you to buy the equipment.
• You need to keep batteries around if the camera is on all day and night.

The post Get Safe Security System Review 2017 appeared first on Home Security List.

source https://www.homesecuritylist.com/get-safe-security-system-review/

AT&T Digital Life vs Comcast vs Cox: Which one has the best home security?

Social media and live streaming services are changing the way we watch everything. Why pay for cable when you can get what you need for $7.99 a month.

While we stream movies on laptops, tablets, and smartphones, and use services like Amazon, Netflix, and Hulu to binge watch entire seasons of our favorite shows, traditional cable providers are losing market share.

What is a lonely cable company to do? 

Why add a home security feature of course. Now you may be thinking “what does a cable company know about home security?” and I am kind of with you on that. But before you write them off, there are some things that make home security services a viable option for companies looking to boost revenue.

Here are a few reasons why cable companies are adding home security services:

• They need the money; competition is stiff these days and with new cheaper options that seem to pop up daily, cable providers need to grow their revenue stream
• Home security is a very, very lucrative industry, with over 33 billion spent on home security services annually, it makes it very attractive for any company that has a large customer base
• The majority of customers get their internet through their cable or satellite provider, so who is better positioned to offer wireless home security devices than your current wireless provider
• Home security systems used to be an expensive endeavor for most people, which made them a hard sell as part of a cable bundle, but more competition has not only brought new products to the market, it has also made home security less expensive and bundle friendly
• Studies show that people who invest in a home security service will stay for years, which is another bonus for cable companies, whose customers can be transient

AT&T, Cox and Comcast are a few of the higher tier providers that have added or are in the process of adding new home security and home automation services. Here is what we know and what we think about each one.

Cox Communications HomeLife

 

Cox Homelife is the first one on the list, while no cable company seems to be overwhelmed by positive reviews and ecstatic customers, some are less popular than others.

But let’s face it when it comes to hated companies, cable providers always seem to rise to the top of the list.

By launching Cox Homelife they are hoping to earn your favor. But before they get started they need you to pay the installation fees, there are two fees you will need to pay to get your Homelife system going.

The first fee is the $49.99 for installation and the second is the $50 activation fee. So, while most companies have a $99.99 installation fee, and no activation fee, Cox charges you the same amount but they split it between installation and activation.

You will also be asked to take a credit check, so you may want to check your credit before you complete your application. Most companies will do this, so just be prepared its standard, so if you aren’t sure about having an inquiry on your credit report you may need to look for another option.

But before you swipe left when it comes to services, Cox does provide competitive offers and decent services. If you are an existing Cox customer you will receive better offers than the ones provided to non-Cox customers, but once you become a customer you can start receiving the same offers.

Cox offers two packages for their home security service, the Essential Package, and the Preferred Package. You can also add additional equipment like glass-break sensors and a wireless keypad that you can manage from outside of the house, you will pay for the additional equipment but if you want to add devices, it’s easy to do.

One area of concern is the customer service provided by Cox, they are consistently rated at the bottom when it comes to how they take care of their customers. Reports of rudeness and endless transfers can be found on almost every customer review page.

They are also known for changing fees without notice, so if you do choose Cox Homelife you need to make sure that everything you agree to is sent to you in writing before you sign up.

Cox Packages

Features	Essential	Preferred
24/7 Professional Monitoring
Battery and Cellular Backup
Smoke/Heat Detection**
Water/Flood Monitoring
Carbon Monoxide Monitoring
Lock/Unlock Doors
Access using Touchscreen Pad, Web Portal or Mobile App
Receive Text/Email Alerts
Live/Recorded Video
24-hour Continuous Video Recording
Turn Appliances Off
Turn Lights On/Off
Adjust Thermostat

PROS:

• Free home security starter package
• Professional installation services
• Access to additional equipment that you can buy
• Can be managed online or using smartphone apps

CONS:

• $49.99 installation fee and $50 activation fee
• You are required to use Cox Internet service
• Customer service is rated as poor by current customers
• You have to rent their touchscreen command center and return it after you contract ends
• Fees can change without warning

AT&T Digital Life

Not to be left out of the home security and automation market, that seems to be growing quickly among phone and cable companies. AT&T Digital Life is bringing both smart home automation and home security together in one package, well in three packages if we are being exact.

While AT&T Digital life has arguably more potential than some it’s competitors, it still needs to make a few improvements.

What it does better than others can be found in the equipment provided and the lifetime warranty that comes with it. It is a refreshing thing to see a warranty that makes the same commitment that you do to your spouse, let’s hope they both work out.

When it comes to equipment there is quite a bit to choose from. There are three core packages, Smart Security, Smart Security and Automation and Premium Security and Automation. Each one adds additional features up until you reach the premium level.

These are the current packages and what they offer.

Packages	Smart Security	Smart Security and Automation	Premium Security and Automation
24/7 Professional Monitoring
Professional Installation
Rapid Alarm Response Time
Remote access using app
Text and Email Alerts
Wireless Communication
Works with other high-speed internet providers
View Live or Recorded Video
Unlock Your Door Remotely
Control Temperature and Small Appliances
Water leak and temperature detection sensors

One of my favorite things about Digital Life is that when it arrived I didn’t have that cringe-worthy moment when you open the box and everything looks like inexpensive white plastic.

While each package comes with a set amount of devices, you can add additional devices like flood sensors, smart door locks, smart outlets and cameras that can allow you to create a more robust home security system.

AT&T is designed to work with every home, which is one of the primary advantages that Digital Life holds over more simple DIY providers like SimpliSafe or Scout.

Now I am not dissing DIY home security options, so before you start commenting that I am anti-DIY, I am not. I love how DIY companies make home security available to all. But when you aren’t a start-up and you are backed by name recognition and tons of money, there are some clear advantages.

While being able to easily upgrade and add new equipment is a great benefit, it is not the only benefit you get with AT&T Digital Life. You also get a professional monitoring center that is there for you 24/7.

This may not seem like that big of a deal, as it is a common feature, even among some of the DIY systems like Scout and Simplisafe. But it is a nice feature to have, and if you have a DIY setup that just sends you a push notification to tell you that you should call the fire department, you will appreciate the added benefit of a 24/7 manned monitoring center.

 

PROS:

• You have three packages to choose from
• Digital Life comes with 24/7 professional monitoring services
• You can manage your system using their wireless touchscreen command center
• Existing customer can get home security as part of a bundle
• You can upgrade to add additional equipment like cameras, remotes, motion detectors and CO sensors

CONS:

• You have to use Time Warner internet to add their home security services.
• Canceling your contract can be challenging, but they are only 18 months in length

Comcast Xfinity Home Security

Comcast is the only cable provider in the small town where my mom lives.  And to say she loves them would be a lie that would most likely get me grounded.

But I am willing to give Comcast the benefit of the doubt when it comes to Xfinity home. While it seems like most customers have a love/hate relationship with them, I can give them a fair shake, as I have never used them.

I had my mom update her services (I paid the difference) so I could see the process from order to fulfillment to function. I didn’t know anyone with AT&T or Cox, and while I have Spectrum which now owns both Time Warner and Brighthouse (my provider) Brighthouse doesn’t offer home security services.

So the one I know the best is Comcast. Ordering wasn’t as easy as I thought. The person I spoke with didn’t seem that educated about the products, and the prices weren’t as she described, they were a bit higher than the original quote.

My mom complains a lot about her internet. It goes in and out. So that was my first concern when it came to Xfinity home security. But luckily they seem to recognize the issue because they have a cellular back-up for all of their Xfinity Home plans.

Unlike its two challengers, you don’t have to use Comcast’s Xfinity high-speed internet, you are free to use your own provider. You can also bundle your home security with your television, and the internet and get a pretty good discount.

The current offer from Comcast is called “Home Secure”, Home Secure is the same as a product called 300 which was an older service that had a 300 and 350 package offering. While 300 had a set price, Home Secure states that this plan is a starting point.

	XH Secure	X1 Starter Secure Triple Play	X1 Preferred Secure Triple Play
Touch Screen Controller
Door/Window Sensors
Motion Sensors
Wireless Keypad
WiFi
Television Service

We bundled Home Secure into my mom’s existing service which increased her bill by $39.95. Installation day came and it was annoying. I lost confidence in the tech after hour two. My mom had their internet and cable, but installing Home Secure ate up most of the day. I would have asked for a refund, but while he took forever the tech was very nice.

Once installed I was surprised by how well the equipment worked, we received a touchscreen controller, three door and window sensors, a wireless keypad and a motion sensor. Because I am paying this part of my mom’s bill, I didn’t add anything additional.

If you start with the basic package, you can add on additional equipment as you can afford to, which is a nice option for people just getting started.

If you don’t want to pay for the additional equipment, and you have existing security devices that may be compatible with Home Secure you can use them. I had purchased a camera for my mom last year and the tech (he really was nice) set it up for us and connected it to the touchscreen command center.

One month in and we have had three outages, one was significant and lasted for a few hours, the other two were pretty short. My mom is keeping a log for future reference. She seems to like it, and she is a master at the touchscreen. She actually read the entire Apple pamphlet that came with her phone, so she is a pretty tech savvy senior.

The equipment has worked well, and when we intentionally tripped the door sensor, the monitoring center called her immediately. Which was nice.

PROS:

• You can bundle all of your services together
• They have a 5-diamond rated monitoring center
• You can manage your system using their wireless touchscreen command center
• Existing customer can get home security as part of a bundle

CONS:

• You have to use Comcast internet to add their home security services.
• Canceling your contract can be challenging

Why we like AT&T Digital Life

Smart home security has become one of the fastest growing industries around. So it is only reasonable that the giants of tech are taking notice and including home automation and home security options to their customers.

What we like about AT&T Digital Life is first and foremost the technology. Nothing is worse than ordering your home security devices, to only get a box of outdated basic looking sensors and alarms. AT&T is invested in putting together packages that allow you to start small with some pretty decent equipment that can get you up and running quickly.

They also install your new home automation and security gear for no additional charge. So not only are you going to get some solid gear you will also have that gear installed by a professional. Which means less work for you. Which is always nice.

Another reason that we like Digital Life is how easily you can upgrade your packages. It is really a program that grows with you. They also allow you to upgrade without a fee, which makes it easier when you want to add a few new devices to your current setup.

You can also purchase additional equipment that you can add without upgrading. You can buy a la carte equipment like glass break sensors, CO (carbon dioxide) sensors and even thermostats and cameras. So if you like the package you are in, but you want to add an outdoor camera, it’s easy to do.

AT&T Digital Life has a reasonable two-year agreement, so you aren’t tied into a five or six-year commitment. There may be fees for early termination, you will be made aware of any additional fees at the time you are placing your order.

You can also purchase packages to compliment your current agreement. These include Video Camera, Door, Energy and Water Detection packages. Digital Life is built to grow with you to allow you to add both home security and automation services that fit your budget, which makes them very likable. No smart home security service is perfect, but AT&T Digital Life tries harder than the others.

Why we think you should give your cable company a second look.

We know that cable companies aren’t the most popular girls at the dance. But adding some home security may make them look a bit better. When it comes to home security cable companies have some distinct advantages.

1

You can get everything on one bill

If you want a professional monitoring service getting one from your cable provider is a good idea. Not only will you get decent service, you can also get everything on one invoice. This will save you time, and depending on your carrier, it might save you money too.

2

You already have their Wi-Fi

Most of us get our cable and internet from one provider. Which means you can easily increase your speed to accommodate their home security devices.

3

They will answer when you call

You know they can staff their monitoring service. Which means when you call, or your equipment calls someone will be there. Smaller providers may struggle in the beginning, but your cable company has the ability to staff their monitoring center.

4

Most providers have equipment warranties

While we love AT&T Digital Life for their lifetime warranty, most companies of their size will have decent warranties on the devices and equipment they send.

5

You don’t have to buy equipment

This may not be true with every company, but most cable providers don’t make you front the money for the equipment. Which makes it easier to build a robust home security system.

The post AT&T Digital Life vs Comcast vs Cox: Which one has the best home security? appeared first on Home Security List.

source https://www.homesecuritylist.com/att-digital-life-vs-comcast-vs-cox/

Forward Home Security Review 2017

Forward Home Security is based in Dallas, Texas and serves The Dallas–Fort Worth–Arlington, TX Metropolitan Statistical Area. The company also provides services in the cities of Austin, Houston, and San Antonio. In 2012, it was ranked as one of the 500 fastest growing private companies in the United States.

The Good

Forward Home Security uses security equipment supplied by Digital Security Controls (DSC). DSC has been in business since 1979 and has an excellent reputation for hi-tech quality hardware.

Apart from this, Forward Home Security offers free activation and installation for all new customers. This is attractive for first-time customers who can usually be charged nearly $100 for such a service.

They offer a wide range of security and monitoring equipment to choose from, many of which can work with a customer’s existing hardware, leading to further cost savings. The company is also known for great customer service with many online reviews praising their quick response times and dedication to resolving customer issues as soon as possible.

The Bad

Despite a free activation and installation service, the company has a minimum 36-month contract obligation on all plans. This is in line with the industry average but there are many new competitors in the market who are offering 12-month contracts and even no contract obligations at all.

Furthermore, an early cancellation will mean a customer has to pay 100% fees for the remaining period, which can turn out to be quite costly. Another concern is that the company does not properly set out all of their terms and conditions for their contracts.

No detailed information is available on equipment warranties or transfer fees and with a 36-month contractual obligation, such ambiguity only makes it harder for first-time customers to choose Forward Home Security.

Bottom Line

Forward Home Security is one of the fastest growing companies in America and has a developed reputation as a provider of quality security services in Texas. However, it is not suited for individuals looking for cost-effective solutions, since the company’s 36-month contracts can become quite expensive.

Monitoring Plans and Pricing

Forward Home Security offers five different plans to choose from:

Existing System Package – $17.95/month: The lowest-priced plan offered by the company which can work with a customer’s existing equipment.

New System Package – $27.95/month: The basic plan offered to customers who require a completely new alarm security system.

Smart + Phone Package – $45.95/month: A security system that comes with a smart touchscreen control panel.

Smart + Home Energy Package – $54.95/month: One of the more expensive packages offered by the company which comes with an energy management system.

Smart + Home Plus Package – $64.95/month: The complete home security package which combines energy management, touch screen control, and video surveillance.

Features

All plans come with varying features:

Existing System Package:

• Free activation
• A brand new back up power supply
• 1 Yard Sign
• 3 window decals
• Free service checks
• 24/7 UL-licensed monitoring for Police, Medical and Fire emergencies

New System Package:

• Free installation
• Free activation
• 1 control board
• 1 Backlit LCD keypad
• 1 Siren
• 1 infrared motion detector
• A brand new back up power supply
• 1 Panic Button
• 1 Transformer
• 1 Yard Sign
• 3 window decals
• 24/7 UL-licensed monitoring for Police, Medical and Fire emergencies

Smart + Phone Package:

• Free Activation
• Go! Control touchscreen panel
• 1 wireless motion detector
• 3 wireless door and window contacts
• 1 Yard Sign with 3 stickers
• Self-contained GSM cell
• 24/7 UL-licensed monitoring for Police, Medical and Fire emergencies

Smart + Home Energy Package:

• Free Activation
• Free Lifetime Warranty
• Go! Control touchscreen panel
• 1 Smart+ thermostat
• 1 light or appliance control module
• 1 wireless motion detector
• 3 wireless door and window contacts
• 1 Yard Sign with 3 stickers
• Self-contained GSM cell
• 24/7 UL-licensed monitoring for Police, Medical and Fire emergencies

Smart + Home Plus Package:

• Free Activation
• Free Lifetime Warranty
• 1 Indoor camera
• Video Surveillance
• Go! Control touchscreen panel
• 1 Smart+ thermostat
• 1 light or appliance control module
• 1 wireless motion detector
• 3 wireless door and window contacts
• 1 Yard Sign with 3 stickers
• Self-contained GSM cell
• 24/7 UL-licensed monitoring for Police, Medical and Fire emergencies.

Equipment Options

All home automation and security equipment provided by the company is supplied by Digital Security Controls Ltd. Some services are provided in partnership with the local Smith monitoring company.

Customer Support

Customer support is available through an 888 phone number but the company’s website does not provide any email id or even an office address to reach the company. Furthermore, the website lacks a live chat support service and does not provide links to the company’s social media pages, which otherwise might have been helpful.

Contract Details

The company provides free installation and activation on most of their plans. They have a 36-month minimum contractual obligation for all new customers. Early cancellation is possible but can be extremely expensive since a customer will need to pay the full amount of the remaining contract. Further details on cancellation policy or warranties are not provided on their website.

Review Summary

For customers living in the State of Texas, Forward Home Security can provide quality products, reliable monitoring and some of the most advanced security equipment on the market.However, it is not the cheapest vendor in the market with a 36-month contract obligation and plans that can cost up to $64/month.

If price is a key factor in your decision making, then you will be better off looking elsewhere, but if the quality is of prime importance, then Forward Home Security might be a good choice.

 

 

 

The post Forward Home Security Review 2017 appeared first on Home Security List.

source https://www.homesecuritylist.com/forward-home-security-review/

Charleston Security Services Review 2017

Charleston Security Services is head quartered in the city of Charleston, South Carolina. The founder and CEO of the company, Mr. Dean Rommes has over 15 years of experience in the security industry and started his own business in 2011 to provide quality security products for homes, restaurants, warehouses, and hotels. Today, the company provides security services in 11 cities in the State of South Carolina and is a member of the local Small Business Chamber.

The Good

Charleston Security Services does not provide any yearly contractual obligations and customers can renew their subscriptions on a month to month basis. This is rare in the industry and certainly an advantage for new customers. The company has also received an A rating from the Better Business Bureau (BBB) signifying the quality of services and customer support offered.

They provide a wide variety of equipment to choose from and their wireless services are powered by Alarm.com, which is one of the most well-renowned suppliers of remotely accessible security systems. Also, due to the company’s large network in the State of South Carolina, they are able to quickly respond to customer problems and are known for quickly resolving issues.

The Bad

While the company does have a large network in South Carolina, it does not provide regular services to a number of cities in the State. The company claims to be able to reach each and every city in South Carolina, but there is no substantiated evidence of the kind of services and support they can provide in these areas.

Furthermore, their website lacks important information such as details on monitoring plans and terms and conditions of using their services. To go around this, a new customer would need to arrange for the company’s technician to come over and provide recommendations on the kind of plan they should buy. This is a free service but would seem like an unnecessary hassle to most new customers.

The company also does not provide any online live chat support, something which is increasingly becoming common among many service based organizations.

Bottom Line

Charleston Security Systems is a good choice for people living in South Carolina. They have a no contract obligation and provide a variety of products and plans to choose from. However, no detailed information is provided on their terms and conditions and even the plans they offer and it is recommended to check with the company and get as much information as possible before signing up.

Monitoring Plans and Pricing

The company provides two security plans:

Plan 1 – $99/month: This is a basic, easy-to-use security system which can be used for any family sized home or a simple office. It comes with a traditional touchscreen panel which has wireless connectivity.

Plan 2 – $199/month: This security plan is ideal for home and office use and comes with a start-of-the-art touchscreen panel, making it the easiest and most intuitive way to manage a security system.

On top of this hardware, customers would need to buy monitoring services. These are powered by Alarm.com’s iShield technology:

CSS- iShield Mobile – $39.95: A basic mobile monitoring system

CSS- iShield Mobile Plus- $49.95: Includes basic remote accessibility

CSS- iShield Mobile Pro- $54.95: Includes advanced remote accessibility

CSS- iShield Mobile Premier- $59.95: Top-of-the-line monitoring and security services

Features

The features offered in each plan are as follows:

Plan 1

• A 4.3″ Traditional Touchscreen Keypad/Control Panel Combo
• 1 Motion Detector
• 3 Wireless Window/Door Contacts
• 1 Keychain Remote
• Fast, 100% Local Customer Service

Plan 1:

• A7″ Modern Touchscreen Keypad/Control Panel Combo
• 1 Motion Detector
• 3 Wireless Window/Door Contacts
• 1 Keychain Remote
• Fast, 100% Local Customer Service

CSS- iShield Mobile:

• Cellular Monitoring 24 hours 7 days a week
• Ability to remotely arm or disarm the Alarm.
• Customers get real-time mobile alerts
• Quick and reliable customer service round the clock

CSS- iShield Plus:

• Cellular Monitoring 24 hours 7 days a week
• Ability to remotely arm or disarm the alarm.
• Customers get real-time mobile alerts
• Quick and reliable customer service round the clock
• Remotely access the lights, thermostat, and locks of a property

CSS- iShield Pro:

• Cellular Monitoring 24 hours 7 days a week
• Ability to remotely arm or disarm the Alarm.
• Customers get real-time mobile alerts
• Quick and reliable customer service round the clock
• Remotely access the lights, thermostat, and locks of a property
• Receive weather alerts, complete garage door control, and water management

CSS- iShield Premier:

• Cellular Monitoring 24 hours 7 days a week
• Ability to remotely arm or disarm the Alarm.
• Customers get real-time mobile alerts
• Quick and reliable customer service round the clock
• Remotely access the lights, thermostat, and locks of a property
• Receive weather alerts, complete garage door control, and water management
• Protection from identity theft
• Video Monitoring

Equipment Options

The company’s monitoring services are powered by Alarm.com. They are also an authorized dealer for Control 4, which supplies all of their home automation products. Some equipment is provided by Charleston Audio & Visual Systems.

Customer Support

The company has great reviews for customer service which is available via email and phone 24/7. However, their website lacks the popular live chat support service which many new customers usually find extremely helpful.

Contract Details

The company does not have any contractual obligation for equipment purchased through them. Customers can pay on a monthly basis and cancel their subscription anytime. However, there are some ambiguities on the monitoring plans which are powered by Alarm.com, and no details are provided on their website regarding this.

Review Summary

Charleston Security Services has an excellent reputation in the state of South Carolina. Their products are not the cheapest in the market but their focus on the local area has helped them provide great customer support.

Nevertheless, it is recommended that anyone trying their services for the first time, should get more information on their monitoring plans and contracts. The website does not mention any terms and conditions and no details are provided on cancellation charges or transfer fees.

The post Charleston Security Services Review 2017 appeared first on Home Security List.

source https://www.homesecuritylist.com/charleston-security-services-review/

Doyle Security Systems Review 2017

Doyle Security Systems was established in 1919, in the city of Rochester, New York. The company is still a family-owned business and is led by the fourth-generation CEO and President Mr. John G. Doyle Jr. They currently serve over 25,000 customers spread across the States of New York and Pennsylvania, with 5 offices in the cities of, Albany, Syracuse, Rochester, Buffalo, and Erie.

The Good

With nearly a hundred years in business, customers can expect professional services and excellent technical support. Doyle Security Systems provide a range of customizable security systems and all new clients are entitled to free installations. Apart from simple alarm systems, they offer home automation and energy management products as well as medical monitoring and video surveillance services. As an authorized Honeywell dealer, they supply the latest security equipment and hardware.

The company also provides 24/7 monitoring of all plans, staffed by certified dispatchers at local monitoring stations. Their response center in upstate New York is a Five Diamond certified U.L. listed facility and overall, the business has an A+ rating with the Better Business Bureau. (BBB)

Furthermore, the company is a certified member of NetOne International, an elite network of 37 of the best independently owned security companies in North America. This is a huge achievement considering there are over 14,000 players in the industry.

The Bad

While having a huge customer base, the company covers a very limited area in just two US States. That is less than 5% of the US geographic area and seriously limits the reach of the company. They also charge upfront fees on most of their security plans which simply increases the cost for a new customer and can drive them towards a lower-priced competitor.

The website provides no information on equipment warranties and the company does not clearly state their terms and conditions for service cancellation or transfer fees. Customers might need to pay for an early termination but the exact figure is not mentioned. This is troublesome since they have a standard 36-month contract obligation on all packages they offer.

This contract length is also a problem because despite being common in the industry many new players are offering 24-month, 12-month and even no contract obligations at all, just to attract new customers.

Bottom Line

With almost a century of history and customizable plans, Doyle Security Systems is an excellent choice for people living in New York and Pennsylvania. However, a 36-month contract obligation coupled with undisclosed information on transfer and cancellation fees might put off a lot of customers

Monitoring Plans and Pricing

Doyle Security Systems offers 5 customizable plans to choose from:

Basic Security System – $0 Upfront – $25/month: The very basic security system which comes with a $0 down payment and a limited set of equipment and features.

Interactive Security – $0 Upfront – $28/month: A slightly advanced plan with $0 down payment. With a slightly higher monthly fee, customers can receive email and text alerts as well as the ability to arm and disarm the system remotely.

Home Automation – $149 Upfront – $35/month: A more expensive option which builds upon the interactive security plan and provides lighting control.

Security & Video – $149 Upfront – $35/month: Priced similar to the Home Automation plan, the security & video plan skips the automation features and provides remote live video look-in. In the case of an alert, customers receive video clips via email and text in real-time.

Total Home – $249 Upfront – $39/month: The most expensive and complete security plan which combines all the features of the previous packages.

Features

Different plans come with varying features as listed below:

Basic Security System:

• $0 upfront fees
• 24/7 monitoring
• One motion detector
• Live Two-Way Voice Communication
• One Lynx Touch 5200 control panel
• Two Door/Window contacts

Interactive Security:

• $0 upfront fees
• 24/7 monitoring
• Remotely arm and disarm the system
• One motion detector
• Live Two-Way Voice Communication
• One Lynx Touch 5200 control panel
• Two Door/Window contacts

Home Automation:

• $149 upfront fees
• 24/7 monitoring
• Remotely arm and disarm the system
• One door lock
• Two Lamp Modules
• One motion detector
• Live Two-Way Voice Communication
• One Lynx Touch 5200 control panel
• Two Door/Window contacts

 Security & Video:

• $149 upfront fees
• 24/7 monitoring
• Remotely arm and disarm the system
• One door lock
• Two Lamp Modules
• One motion detector
• Live Two-Way Voice Communication
• One Lynx Touch 5200 control panel
• One IP Camera
• Video viewing on a mobile device

Total Home:

• $249 upfront fees
• 24/7 monitoring
• Remotely arm and disarm the system
• One door lock
• Two Lamp Modules
• One motion detector
• Live Two-Way Voice Communication
• One Lynx Touch 5200 control panel
• Two Door/Window contacts
• One IP Camera
• Video viewing on a mobile device

Equipment Options

Doyle Security System is an authorized Honeywell dealer and provides a wide variety of equipment including fire protectors, temperature detection, home and business automation, medical monitoring, fall detection etc.

Customer Support

Customer Support is provided 24/7 through a dedicated phone number and email. Apart from these, their website provides numerous FAQs and a live chat feature which is available during work hours. The company has excellent reviews online with a majority of customers praising the quick response time and the highly skilled technical staff.

Contract Details

Doyle Security Systems require a minimum 36-month contract obligation on all of their plans. Contracts can be terminated prematurely but the customer would need to pay a cancellation fee.

Review Summary

Doyle Security system is a recognized name in the industry and a well-known vendor in Upper New York. For customers living in the region, the company can provide top-of-the line Honeywell equipment to meet all kinds of security, automation and emergency needs.

While it might be expensive for some, considering the lengthy contract obligation and upfront costs, the company has an excellent reputation. Customer support is top-notch with quick response times and technicians who are certified and highly professional. Becoming part of the Doyle’s 25,000+ customer base might be expensive but it can turn out to be a worthwhile investment.

The post Doyle Security Systems Review 2017 appeared first on Home Security List.

source https://www.homesecuritylist.com/doyle-security-systems-review/

Alarm Monitoring Services Review 2017

Alarm Monitoring Services is a Kirkland, Washington based company providing security monitoring services since 1991. As the name implies, they focus on providing monitoring services for customers who already have security equipment installed at their properties.

The Good

Alarm Monitoring Services is a well-established company that has been providing services for 26 years. Throughout this period, the company has consistently updated their offerings to supply the latest products. Today, customers have a choice between choosing landline, broadband, and even cellular monitoring services.

For customers who are not sure on which service to choose, they offer free consultation and recommendations. All monitoring is provided by Intertek and Factory Alarm Monitoring Services. The monitoring stations comply with UnderWriters Laboratories and are certified by Central Station Services.

The company provides a guaranteed response time of 30 seconds in times of burglary, hold-up or fire emergencies. If a delay of more than 30 seconds is recorded, they will give away 6-months of free service to a customer. Furthermore, Alarm Monitoring Services offers a 90-day money-back guarantee. This is rare in the industry and makes it an attractive option for first-time customers.

The Bad

Unlike other security companies, Alarm Monitoring Services provides a very limited number of products to choose from, instead focusing primarily on monitoring services.

While they do offer a few DIY alarm systems, the company does not provide any home automation or surveillance equipment. It is also not a reseller for any major security equipment provider.This seriously limits the company’s appeal to only those customers who already have a security system installed and simply need to purchase monitoring services.

Furthermore, the alarm systems provided by the company are low-cost and very basic starter kits. Hence, if a customer wants to add-on more equipment, they would need to buy it from another vendor.

Bottom Line

Alarm Monitoring Services is an excellent company for individuals who need a low-cost and a highly reliable monitoring service. However, it is only suitable for customers who already have professional equipment installed, since the company does not provide a lot of options for quality hardware.

Monitoring Plans and Pricing

The company provides a number of monitoring plans and packages to choose from:

Monitoring by Phone – $5.59/month: This plan uses an existing local land line.If an alarm is triggered, the system automatically makes a call to the monitoring center through a toll-free number.

Monitoring by VoIP – $5.59/month: This requires an existing VOIP service through a customer’s high-speed internet connection. If an alarm is triggered, the system makes a call to the monitoring center through a toll-free number.

Monitoring by Wi-Fi Broadband – $10.95/month: This package uses the company’s patented Wi-Fi Broadband Internet Adapter.

Monitoring by GSM/Cellular – $15.95/month: The plan requires the use of a Cellular or GSM transmitter. If an alarm is triggered, the system will make a call to the monitoring center using back data channels from numerous cellular networks, ensuring the fastest and most secure way to report an alarm.

Monitoring by Mini GSM – $15.95/month: Similar to the GSM/Cellular plan but comes with a patent pending device called the Dicell Mini, named due to the small size of the equipment.

UL Fire Monitoring – $20.95/month: This plan is for customers looking for extra protection on top of their existing plan. The package adds a Fire Monitoring and Alarm system which works with the company’s installed equipment to alert nearest monitoring centers in times of crisis.

Email Monitoring – $5.95/month: This is a simple system that uses an encrypted email address to send a signal to monitoring centers and any automation equipment. It is designed to work with any alarm system that can send an email and can even be voice-activated using Amazon ECHO or Google Home.

AlarmEar Monitoring – $5.95/month: The AlarmEar is a patented technology that is used to detect sirens and bells. It works with all kinds of alarm systems that send out a siren or a bell when triggered. The AlarmEar automatically sends a signal to one of the company’s monitoring centers in case of an alert. The AlarmEar is compatible with all latest equipment as well as older hardware.

FireEar Monitoring – $5.95/month: FireEar is a patented device that works wirelessly with any standalone or daisy chained carbon dioxide and fire detector. FireEar is linked to the company’s monitoring center and can send a signal in less than 10 seconds. It can work without the need for a complete fire system or even a panel and can be powered from an AC or battery source.

E-Notify Services – $5.95/month: E-Notify services can be added to all the above packages. It sends out a text message and/or an email alert in real-time, allowing a customer to respond immediately.

Features

Alarm Monitoring Services provides a number of features to its customers including:

• 24/7 Monitoring
• Certified Monitoring centers
• Response times of less than 30 seconds
• Free basic phone support
• Patented and patent pending monitoring equipment

Equipment Options

The company’s monitoring services are provided by Intertek and Factory Alarm Monitoring Services. They also sell DIY alarm system kits by SkyLinkPlus.

Customer Support

Customer Support is available via a phone number and email. Basic support is only available during office timings throughout the weekday, while support on the central monitoring station is available 24/7 through their phone number and email.

Contract Details

The company provides a 90-day money-back guarantee, a no-contract obligation with a month to month agreement and same-day installations for all customers. A complete list of their terms and conditions is available on their website.

Review Summary

Alarm Monitoring Services is a well-established provider of monitoring services. For customers who already have security equipment installed in their properties, the company offers quality monitoring services at an affordable cost. They provide a variety of packages to choose from including email notification and fire monitoring, all of which are priced well below the industry average. However, customers looking for a turn-key solution with procurement, installation of equipment and monitoring would be disappointed by the limited hardware and DIY equipment.

The post Alarm Monitoring Services Review 2017 appeared first on Home Security List.

source https://www.homesecuritylist.com/alarm-monitoring-services-review/

Blue Light Security Inc. Review 2017

Blue Light Security Inc. is an authorized ADT dealer operating since the last 11 years. The company is based in Sherman Oaks, California and provides standard ADT equipment and monitoring services for homes and businesses.

The Good

As an authorized ADT dealer, customers can expect high-quality products and 24/7 monitoring facilities. The higher management has over 30 years of combined experience and the owner, Mr. Roland Gabor, is an industry veteran. Blue Light Security is priced lower than the industry average, which is an attraction for first-time customers. On top of the lower fees, they offer free property appraisals and recommend a system that suits the needs of each customer.

The company is also TRUSTe certified which means that their technology complies with government laws and is operated using best practices.Furthermore, they give special deals on services purchased over the Internet and discounts are offered to residents of Riverside, Los Angeles, Sacramento and San Diego.

Also, customers of Blue Light Security Inc. retain 100% ownership of the equipment regardless of the package they purchase.

The Bad

While they provide special discounts and are priced below the industry average, the company requires a minimum 24-month contract obligation. This is in line with industry standards but might put-off some new customers who are usually skeptical of trying a different service provider. There are many competitors in the market who offer 12-month contracts or even less in order to entice new customers.

Also, the company claims to be present in ‘several States’ but only provides contact information for cities in California. This is a confusion but it’s safe to assume that Blue Light Security only operates within the Southern California region.

There are also several other issues as noted by BBB (better business bureau). For example, customers have complained about misleading advertising, product warranty issues, and unhelpful customer support staff.

Bottom Line

Overall, the company’s association with ADT ensures that all customers would be able to benefit from excellent products and monitoring services. However, it’s limited reach and a poor marketing team means that the company will only be able to serve customers in a small geographic area.

Monitoring Plans and Pricing

All packages come with a $99 fixed installation fee:

Special Limited Time Rate – ADT® Essential Monitoring – $27.99/month: The ADT Essential Monitoring service comes without warranty and maintenance. This is also a limited-time low price offer for select customers only. The package requires a traditional landline telephone service to work.

Basic Monitoring – ADT® Basic Home Security Package – $33.99/month: This is a basic monitoring package from ADT which is available at market price. For people who want the very basic services but also want  maintenance and warranty, this is the package to choose.

Basic Package Plus – ADT® Fire Protection Package – $36.99/month: The basic package plus is slightly more expensive than the basic monitoring package but provides the added benefit of a fire protection system.

Two-Way Voice Package – $42.99/month: The two-way voice packages are a more expensive security product that builds upon the basic package plus with the addition of a hands-free two-way voice service which lets you directly communicate with an ADT dispatcher through a keypad.

ADT® Total Protection Package – $44.99/month: This is an advanced package which includes features from all the other packages and combines them with a digital cellular back up-system. This let’s the home security system communicate with ADT monitoring centers.

ADT® Pulse Interactive Solutions – $49.99/month: The most powerful security system provided by ADT. It combines all the features of the previous packages and provides Pulse, a next-generation solution which lets a customer control their home security system from any web-enabled computer or mobile device.

Features

Each package comes with a wide-variety of features,

 Special Limited Time Rate – ADT® Essential Monitoring:

• Free Activation
• An option of 6 sensors of either Doors or Windows
• 2 keychain Remote controls for the System
• 1 Pet-Immune Motion Detector
• 1 Full Display Digital Keypad
• 24/7 Battery Back-Up
• Remote Phone Control
• A Panic button for Police, Fire and Medical Emergencies
• Hostage code, Sire and Door Chime provided with the package
• 1 ADT Yard Sign and Window Decals to alert and warn potential intruders
• All equipment is owned by the customer

 Basic Monitoring – ADT® Basic Home Security Package:

• Free Activation
• Free Maintenance
• An option of 8 sensors of either Doors or Windows
• 1 keychain Remote controls for the System
• 1 Pet-Immune Motion Detector
• 1 Full Display Digital Keypad
• Arm the security system with a cell phone
• 24/7 Battery Back-Up
• Remote Phone Control
• A Panic button for Police, Fire and Medical Emergencies
• Hostage code, Sire and Door Chime provided with the package
• 1 ADT Yard Sign and Window Decals to alert and warn potential intruders
• All equipment is owned by the customer

 Basic Package Plus – ADT® Fire Protection Package:

• Free Activation
• Free Maintenance
• An option of 10 sensors of either Doors or Windows
• 2 keychain Remote controls for the System
• 1 Pet-Immune Motion Detector
• 1 Full Display Digital Keypad
• 1 Smoke/Fire/Heat Detector
• Arm the security system with a cell phone
• 24/7 Battery Back-Up
• Remote Phone Control
• A Panic button for Police, Fire and Medical Emergencies
• Hostage code, Sire and Door Chime provided with the package
• 1 ADT Yard Sign and Window Decals to alert and warn potential intruders
• All equipment is owned by the customer

 Two-Way Voice Package:

• Free Activation
• Free Maintenance
• An option of 10 sensors of either Doors or Windows
• 2 keychain Remote controls for the System
• 1 Pet-Immune Motion Detector
• 1 Full Display Digital Keypad
• 1 Smoke/Fire/Heat Detector
• Two-way voice control module
• Arm the security system with a cell phone
• Remote Phone Control
• 24/7 Battery Back-Up
• Remote Phone Control
• A Panic button for Police, Fire and Medical Emergencies
• Hostage code, Sire and Door Chime provided with the package
• 1 ADT Yard Sign and Window Decals to alert and warn potential intruders
• All equipment is owned by the customer

 ADT® Total Protection Package:

• Free Activation
• Free Maintenance
• An option of 10 sensors of either Doors or Windows
• 2 keychain Remote controls for the System
• 1 Pet-Immune Motion Detector
• 1 Full Display Digital Keypad
• 1 Smoke/Fire/Heat Detector
• Two-way voice control module
• GSM Cell Unit comes free with this package (Original value $250)
• Remote Phone control
• 24/7 Battery Back-Up
• A Panic button for Police, Fire and Medical Emergencies
• Hostage code, Sire and Door Chime provided with the package
• 1 ADT Yard Sign and Window Decals to alert and warn potential intruders
• All equipment is owned by the customer

ADT® Pulse Interactive Solutions

• Free Activation
• Free Maintenance
• An option of 10 sensors of either Doors or Windows
• 2 keychain Remote controls for the System
• 1 Pet-Immune Motion Detector
• 1 Full Display Digital Keypad
• 1 Smoke/Fire/Heat Detector
• Two-way voice control module
• GSM Cell Unit comes free with this package (Original value $250)
• Notification via Email
• Complete control via a mobile device
• Arm the security system with a cell phone
• 24/7 Battery Back-Up
• A Panic button for Police, Fire and Medical Emergencies
• Hostage code, Sire and Door Chime provided with the package
• 1 ADT Yard Sign and Window Decals to alert and warn potential intruders
• All equipment is owned by the customer

Equipment Options

The company only provides ADT hardware. This includes a variety of equipment including Alarms, Wireless Motion Detector, Smoke and Heat Detector, Window/Door sensors, Cellular back up etc.

Customer Support

Customer support is provided through phone and email. However, Blue Light Security Inc. has a poor history of customer service. Their Facebook page is littered with complaints of how the company has provided inadequate support, including incomplete system installations and various other issues that have been left unresolved for days.

Contract Details

The company has a minimum 24-month contract obligation on all their plans, on top of a $99 fixed installation cost. No other details have been provided on cancellation fees or charges that might be incurred in moving the system to a different property.

Review Summary

As an ADT dealer based in Southern California, Blue Light Security Inc. might be a good choice for customers in the area looking for discounts and good rates. However, the company suffers from poor services and they need to do a lot of work in order to improve their customer support.
Customers who are looking for no-contract obligations or living outside of the Southern California region will easily be able to find competitor companies offering better services.

The post Blue Light Security Inc. Review 2017 appeared first on Home Security List.

source https://www.homesecuritylist.com/blue-light-security-inc-review/